Privacy Policy / 隱私政策
Last updated: 2026
This Privacy Policy explains how HeruClaw ("we", "us", "our") collects, uses, and protects information when you use our website and services (collectively, the "Services"). By using the Services, you agree to the practices described here.
1. Information we collect
- Account information. Email address and basic contact details you provide when you sign up or communicate with us.
- Usage data. Log data about how you interact with the product, such as pages visited, features used, and basic device information. This helps us improve reliability and usability.
- Assistant content. Messages, tasks, and files you choose to share with HeruClaw in order to use the assistant. This data is processed in your workspace to carry out your instructions.
- Connected accounts. If you connect services such as email or calendar, we access the minimum necessary data from those services to perform actions you explicitly request (for example, scheduling events, drafting emails, or preparing summaries).
2. How we use your information
- To provide, maintain, and improve the HeruClaw assistant and related Services.
- To execute actions you ask the assistant to perform on your behalf.
- To monitor reliability, detect abuse, and keep your workspace secure.
- To communicate with you about updates, security notices, and support.
- To comply with legal obligations, enforce our terms, and protect our rights and the rights of other users.
3. Data sovereignty and model training
Your workspace is designed to be private. We do not use your assistant content to train generalized models that are shared across customers. Data may be used in a limited way for safety, troubleshooting, and abuse prevention, subject to access controls and logging.
4. Sharing your information
We do not sell your personal information. We may share limited information:
- With infrastructure and analytics providers that help us operate the Services (for example, cloud hosting, error monitoring), under contracts that require appropriate confidentiality and security.
- With third‑party services that you choose to connect (for example, email or calendar providers) so the assistant can perform actions you request.
- When required by law, regulation, or valid legal process, or to protect our rights, users, or the public.
5. Security
We use technical and organizational measures to protect your information, including encryption in transit and access controls. However, no system can be guaranteed 100% secure, so you should use good judgment when sharing sensitive information with any online service.
6. Data retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may contact us to request deletion of your account and associated data, subject to any information we must retain for legal or security reasons.
7. Your rights
Depending on your location, you may have rights such as access, correction, deletion, or restriction of certain personal information. We will honor these rights where required by applicable law.
To exercise any privacy rights or ask questions about this policy, you can contact us at hello@heruclaw.ai.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, when appropriate, provide additional notice within the product.
隱私政策
本隱私政策說明 HeruClaw(「我們」)在你使用我們的網站及相關服務(以下統稱「服務」)時, 如何收集、使用及保護你的資料。使用本服務即代表你同意本政策所述之做法。
1. 我們收集的資料
帳戶資料: 例如你註冊或與我們聯絡時提供的電郵地址及基本聯絡資料。
使用數據: 例如你如何使用產品(瀏覽頁面、功能使用情況)及基本裝置資訊,用作改善穩定性及體驗。
助理內容: 你輸入給 HeruClaw 的訊息、任務及檔案,會在你的工作空間內被處理,以執行你的指示。
已連結帳戶: 當你連結電郵或行事曆等服務時,我們只會存取執行你要求之動作所需的最低限度資料。
2. 我們如何使用這些資料
我們會使用你的資料來提供、維持及改善 HeruClaw,執行你交託的任務、監察系統穩定性、防止濫用及保障安全, 並在有需要時與你溝通更新、安全提示及支援事宜,同時履行相關法律義務。
3. 數據主權與模型訓練
你的工作空間設計為私有環境。我們不會以你的助理內容訓練對外共享的通用模型。 部分資料只會在嚴格存取控制及紀錄下,用於安全、偵錯及防止濫用等目的。
4. 資料分享
我們不會出售你的個人資料。只有在營運需要、你主動連結第三方服務,或法律要求的情況下, 才會在適當保密及安全機制下,與基礎設施供應商、分析服務商或其他合作夥伴分享有限度資料。
5. 安全性
我們採用多項技術及管理措施保護你的資料,包括傳輸加密及存取權限控制。 不過,任何系統都無法保證百分百安全,請在分享特別敏感資料前作出審慎判斷。
6. 資料保留
我們會在提供服務、履行法律責任及處理爭議所需的期間內保留相關資料。 你可以聯絡我們要求刪除帳戶及相關數據,但部分資訊或會因法律或安全理由而需保留一段時間。
7. 你的權利
視乎你所在司法管轄區,你可能享有查閱、更正、刪除或限制處理個人資料等權利。 如欲行使相關權利或對本政策有任何疑問,歡迎電郵至 hello@heruclaw.ai與我們聯絡。
8. 政策更新
我們可能不時更新本隱私政策。如有重大變更,我們會更新頁面頂部的「最後更新」日期, 並在適當情況下於產品內提供額外提示。你繼續使用服務即視為同意更新後的政策。